Dr Monica Jong, PhD, BOptom
Assistant Professor, DOVS, University of Canberra
Executive Director, International Myopia Institute, BHVI Sydney Collaborating Scientist, BHVI Sydney Visiting Fellow, SOVS, UNSW Sydney
Are your staff well trained to answer emails and phone calls from parents wanting to find out basic information on myopia management? Good frontline staff are the key to instilling confidence in potential patients and presenting a professional image.
In the consultation
- family history of myopia
- questions about lifestyle, for example, the amount of daily time outdoors,
- amount of near work
- use of digital devices
- hobbies and interests.
The myopia risk profile will allow you, to make the appropriate recommendations when it comes to the treatment options; for example, spectacle versus contact lens versus pharmacological, and lifestyle counselling.
Choosing a treatment option
Taking the time to educate your patients and parents about the need for myopia management is critical, and will ultimately assist in their compliance and treatment success, and overall satisfaction in the care provided.